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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Torres

June 30, 2026

5  out of  5
rating by Tony Torres
"Kayla Erb She wrote a car policy for me. What a beautiful experience, very knowledgeable answer every question that I had any doubt. Other staff made me feel very comfortable when walked in the office First thing I heard was how can we Help. after being 15 years With my last broker, I did not know how this process was gonna start or end But I could tell you it was a awesome experience. Recommend this young lady this office to anyone. That is looking for Any service that State Farm provides I am a satisfied customer ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
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Mary White

June 25, 2026

5  out of  5
rating by Mary White
"Kayla from the Exeter office has been such a help! Her knowledge and expertise have been instrumental in helping me navigate the world of insurance and making sure I don’t get screwed over like what happened with my last insurance company."
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Allie harmelin

June 25, 2026

5  out of  5
rating by Allie harmelin
"I have been a customer of Sandy for years and have never had an issue. Rachel and the rest of the office have always been very helpful with any questions"
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Elijah Neiman

June 25, 2026

5  out of  5
rating by Elijah Neiman
"Kayla helped me get quotes for my home and auto insurance quick and easy. She gave me multiple options to choose from and explained in detail what’s best for different scenarios"
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Patricia Riccitelli

June 25, 2026

5  out of  5
rating by Patricia Riccitelli
"I spoke to Jeanne Thompson, today 6/25/26 about my auto and home insurance. I never felt so comfortable talking to anyone pertaining to insurance. She was so efficient, knowledgeable and proficient. I changed my coverage immediately, due to Jeanne. I give her and Sandy Cohen 5 stars and will recommend them to all my friends. Thank you so much for all your help and for saving me money. Well Done!!!!"
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Ian Stutzman

June 25, 2026

5  out of  5
rating by Ian Stutzman
"If you’re looking to trust your insurance company while also experiencing great customer care I recommend this office! Jeanne does a phenomenal job with handling my insurance needs and explaining everything I need to know"
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Christopher Cruz

June 20, 2026

5  out of  5
rating by Christopher Cruz
"I had an amazing experience working with Jeanne Thompson at State Farm. She was professional, knowledgeable, and incredibly patient throughout the entire process. She took the time to explain all of my options, answered every question I had, and made sure I understood my coverage without ever making me feel rushed.

Jeanne genuinely cared about finding the best solution for my needs and helped make what can be a stressful process simple and easy. Her communication was excellent, and she went above and beyond to provide outstanding customer service. If you’re looking for someone who is honest, responsive, and truly has your best interests in mind, I highly recommend Jeanne Thompson and her team. Thank you for all of your help!"
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Richard Mulgrew

May 8, 2026

5  out of  5
rating by Richard Mulgrew
"Kayla is great, ever since i been with statefarm not only have i had immediate and excellent service but she has a great personality, she is patient and will go the extra mile. State Farm hit the lottery the day Kayla walked through those doors"
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Michael Luchini

April 26, 2026

5  out of  5
rating by Michael Luchini
"Jeanne was super helpful from the start and made the whole process really easy. She took the time to explain everything and helped me get a great deal on my car insurance. Really appreciated how responsive and easy she was to work with. Definitely recommend!"
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Lindsey Zajac

April 23, 2026

5  out of  5
rating by Lindsey Zajac
"I’ve been with State Farm for years. Rachel is amazing and always gets back to me right away. The customer service there is always top notch! Thank you Sandy and Rachel!"
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Moises R. Cornejo

February 9, 2026

5  out of  5
rating by Moises R. Cornejo
"Julie was quick to help me with my needs. Thank you!"
We responded:
"Thank you for sharing, Moises! We are happy to provide efficient service! Best wishes to you."
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Joseph Vita

January 20, 2026

5  out of  5
rating by Joseph Vita
"Justine McCoy was super"
We responded:
"Thank you for taking the time to share your kind words, Joe! Justine is our office manager and agency rockstar. Customers love Justine for her knowledge and ability to help solve any and all issues that arise! "
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Mark Lilley

January 8, 2026

5  out of  5
rating by Mark Lilley
"Sandy went above and beyond helping us file a claim and getting a rental car on a Sunday. Highly recommend."
We responded:
"We are always happy to help, Mark! Thank you for taking the time to leave us a review. We will aim to always provide 5-star service to you and your family! "
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Bill Fry

January 8, 2026

5  out of  5
rating by Bill Fry
"Sandy recently met with me to review my policies. He was very thorough and patient in explaining my coverage's and discounts. Sandy has been my agent for nearly 20 years and has always been here to help.I have referred many friends and family to him and will continue to do so."
We responded:
"Thank you for putting your trust in us, Bill. We appreciate the longstanding relationship we have with you. Our agency will continue to serve you, your family and your friends by putting your best interests first!"
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Kim Rolon

January 8, 2026

1  out of  5
rating by Kim Rolon
"Although the office staff does make attempts to be very helpful The agent himself is not very helpful. He will not go out of his way to assist you and if you question any of the practices of State Farm, even with documentation he immediately identifies himself with State Farm although he was your agent that you've been making payments and is supposed to be working to help support you in getting your needs met."
We responded:
"We are very sorry to hear that you are frustrated with your State Farm experience. We also understand that you were disappointed with an outcome that was beyond our control. The claims department is separate from our agency. Although we cannot make decisions related to claims, our team did reach out to the claims department in hopes of helping you. We wish you the best of luck.

"
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Girard Richards

December 18, 2025

5  out of  5
rating by Girard Richards
"The agent Rachel at Sandy Cohen's office was so easy to talk to. She helped me set up and adjust our car insurance to accommodate our son as he recently received his drivers license. She was a great listener and enabled me to feel confident in letting our son drive our car. I would recommend this office and agent too."
We responded:
"Thank you for sharing your experience with our office, Girard! Rachel has been a fabulous team member here at Sandy Cohen State Farm for the past 10 years. We are happy to know you enjoyed working with her. She takes great care of our customers. Good luck to you and your son!"
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Brandy Martin

December 16, 2025

5  out of  5
rating by Brandy Martin
"I called State Farm regarding life insurance. The insurance agent that helped me was Pete. I had so many questions, and without hesitation he answered every question I had!
Pete was very nice, professional, and he knew what he was talking about… That made me feel a lot better!
For anyone that is looking for life insurance, or any other insurance, I would recommend Pete at the State Farm office on Perkiomen Avenue! This guy knows his insurance!
Pete… This one’s for you ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for bringing extra sunshine our way today with your SIX-star review for Pete!! Brandy, you made our day here at Sandy Cohen State Farm! We are thrilled to know you had an exceptional experience with Pete. We look forward to serving you. Welcome to our agency! "
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Brandon Charles

November 21, 2025

5  out of  5
rating by Brandon Charles
"Pete was an incredible resource and very helpful when it came to helping me get what I needed. Very grateful for the nice experience!"
We responded:
"Thank you for your 5-star review, Brandon! Pete is incredibly knowledgeable. He has more than 10 years of experience in the industry and is also very talented at explaining insurance to our customers. We are happy to know you had a great experience with him. Welcome to Sandy Cohen State Farm!
"
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Mark

October 31, 2025

5  out of  5
rating by Mark
"Absolutely awesome customer service! Could not be happier. Not only did they save me a butt load of money, Kayla was wonderful! Answered all my questions, found all sorts of discounts for me, and was very prompt with getting me the info I needed. Would recommend this agency to anyone looking for insurance!"
We responded:
"Thank you for taking the time to share your thoughts about our Kayla and State Farm! We are pleased to hear you're saving a ton of money and also happy to know that Kayla provided excellent service. We will be happy to help any of your friends or family members who would like quotes. Welcome to State Farm!"
Profile photo of Jorge Perlaza

Jorge Perlaza

October 23, 2025

5  out of  5
rating by Jorge Perlaza
"First i would like to start by regarding my wonderful experience with agent Kayla. Kayla was incredibly knowledgeable and patient in explaining the details of both my car and home insurance. I truly appreciated how she clarified the differences and helped me compare options. Her customer service was top notch and the best i’ve ever encountered. What stood out was how Kayla went the extra mile. The effort truly made the process stress free. I would wholeheartedly recommend Kayla to anyone looking for a reliable and trustworthy agent."
We responded:
"Thank you so much for your awesome review, Jorge! We are delighted to know you had a great experience with Kayla and our State Farm office. Many of our customers appreciate Kayla's thoroughness and patience. If you ever need any assistance in the future, please don’t hesitate to reach out. We are happy to help!"
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Kathleen Bertrand

October 8, 2025

5  out of  5
rating by Kathleen Bertrand
"Kayla Erb is the reason I chose State Farm for my auto and home insurance. She was patient and helpful with any questions I had and the prices were good. K"
We responded:
"Thank you for your 5-star review, Kathleen! Our State Farm team is happy to hear Kayla provided excellent service. We also love that you're taking advantage of our bundling discount. Welcome to State Farm! "
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Danielle Hurst

September 30, 2025

5  out of  5
rating by Danielle Hurst
"I needed to save money on my car insurance that just kept climbing up every 6 months-a year with my previous company. Spoke with Pete and he saved me about $50 a month on my car. Now I called back to switch over my mother's car insurance and home owners and I am now saving so much more. Pete is AMAZING and is such a pleasure to speak with. 100/10 would recommend him and this office for all your insurance needs. Thank you so much Pete for all you have helped with me. You have taken some weight off my shoulders with all of this and made it seem so easy."
We responded:
"What a fabulous review, Danielle! We are happy to hear you were thrilled with the service that Pete provided. We're grateful for your feedback as well. Welcome to the State Farm family!"
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Jeff

August 22, 2025

5  out of  5
rating by Jeff
"Pete sold me a car 9 years ago and now we met back up and helped me save $500 on insurance for my home and auto. Honest and great to work with."
We responded:
"We love hearing stories like this! Thank you for sharing the positive feedback. We are very happy to know that you enjoyed your experience with Pete once again!"
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Andrew Sharp

May 26, 2025

5  out of  5
rating by Andrew Sharp
"I've been with Sandy Cohen for over 2 years he is absolutely a top dog insurance agent owner and operator. I would recommend my entire family for good prices on car insurance and life insurance would definitely give this business a 10 out of five gold stars!!!"
We responded:
"Wow! We appreciate your review, Andrew! We are thrilled to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John H Bishop

April 23, 2025

5  out of  5
rating by John H Bishop
"Very helpful very friendly people"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!"